Having Trouble with the App?
If you're experiencing issues with the CollectiveX mobile app, try these troubleshooting steps:
1. Check Internet Connectivity
- Ensure your device is connected to Wi-Fi or mobile data.
- Try opening a website or another app to confirm connectivity.
2. Verify GPS is Enabled
- Make sure your device's GPS/location services are turned on.
- Check app permissions to ensure CollectiveX has location access.
3. Update the App
- Visit the App Store or Google Play Store to check for updates.
- Keeping the app updated ensures better performance and fewer bugs.
4. Restart Your Device
- Sometimes, a simple restart can fix many issues.
- Turn off your device, wait a few seconds, and turn it back on.
5. Log a Support Call
If you've tried these steps and still have issues, log a support call at:
https://bartec.zendesk.com
